The Phoenix Journal works to advocate for volunteers, actively supporting Unit leadership teams and Government and exists to further the interests of volunteer members. The journal is used to drive the resolution of issues that impact on skills, safety and how volunteers undertake their duties.
Volunteers share a dedication to our core values:
- valuing our people
- commitment
- trust
- accountability
- integrity
- a community focus

Phoenix Journal
Testimonial
Working with Countrywide Austral
As President of the Victoria SES Volunteers Association, I have had the pleasure to work with Countrywide Austral since 2014. CWA publishes our magazine Phoenix, which is the oldest emergency service association magazine in Australia.
Our relationship with CWA has been based on clear communication, an understanding of our stakeholders and positive customer engagement. The flexible and responsive working arrangement has been productive for our association and increased our profile and sector presence.
Importantly, publishing with CWA means we can feature our SES volunteers as an essential emergency workforce, increase safety awareness in the community and maintain a high standard of shared knowledge about emergency response.
